The accompanying exhibits
Client Understanding & User Agreement (here-in-after referred to as an
"Agreement") between Minesource India Private Limited, a company duly
registered under the provisions of the Indian Companies Act 2013 with its
registered office at 13C, Jabakusum House (2nd floor), 34 Chittaranjan Avenue,
Kolkata - 700012 West Bengal, INDIA (hereinafter referred to as "MSIPL")
and the user(s) of the website.
Before you buy in to and additionally start taking part
in or utilizing site, We believe that user(s) have completely perused,
comprehended and acknowledged the Agreement.All the terms and conditions
recorded here for the B2B online business and B2C marketplace businesses are in
accordance with the FDI policy.
In the event that you don't consent to or wish to be bound by Agreement, you may not access to or generally utilize the website.
The website by the domain name
"www.marketmines.com" and the mobile application Marketmines.com"
(hereinafter collectively referred to as the "Platform") are owned
and managed by Minesource India Private Limited.
Any
and all use of this Platform is subject to, and constitutes acknowledgment and
acceptance of, the following Terms and Conditions (Terms"). It is
mandatory for all users of the Platform to have read carefully, fully
understand and be in total agreement to the below mentioned Terms before they
proceed to use any of the services of the Platform ("Services"). The
Services are available only to those individuals, firms or companies who can
form legally binding contracts under the Indian laws. Your use of the Platform
is governed by the following terms and conditions.Marketmines.com provides
online marketplace service, where branded products are displayed online by the
various registered sellers for sale and you can purchase the same, subject to
these T&Cs.
Marketmines.com may change,
modify, amend, or update this agreement from time to time without any prior
notification to user(s) and the amended and restated terms and conditions of
use shall be effective immediately on posting. Users are advised to regularly
check for any amendments or updates to the terms and conditions contained in
this User Agreement. If you do not adhere to the changes, you must stop using
the Platform. Your continued use of the Platform will signify your acceptance
of the changed terms.
User(s) means any individual or
business entity/organization that legally operates in India or in other
countries, uses and has the right to use the services provided by Platform. Our
services are available only to those individuals or companies who can form
legally binding contracts under the applicable law i.e. Indian Contract Act,
1872. As a minor if you wish to purchase or sell an item on the Platform such
purchase or sale may be made by your legal guardian or parents who have
registered as users of the Platform. Marketmines.com advises its users that
while accessing the Platform, they must follow/abide by the related laws, Marketmines.com
is not responsible for the possible consequences caused by your behavior during
use of Platform, Marketmines.com may, in its sole discretion, reserve the right
to terminate your membership and refuse to provide you with access to the
Platform at any time.
We record buying and browsing
activities / behaviour of our users including but not limited to your contact
details and profiles and use the same to provide value-added services to our
users.
In the event that you are
enrolling as a business entity, you represent that you are duly authorized by
the business entity to accept & acknowledge this User Agreement and you
have the authority to bind that business entity to this User Agreement. Please
note our Platform is also not a risks proof Platform.
Any individual / entity can
become a Registered User(s) by filling an on-line registration form on the portal
by giving desired information as mentioned in the registration form. Marketmines.com
will publish a user account for the same.
5.1.
Registered as an Individual User:
Here one is responsible for maintaining the confidentiality of your User ID,
Password. Personal & non-personal information, for restricting access to
your computer system and related network, and you are responsible for all
activities that occur under your User 1D and Password, email id and phone
number as the case may be.
5.2. Registered as or on behalf of a business entity:
One is
required to submit the following in this parameter – (Complete document is required)
·
Certificate of Incorporation, PAN, UAN Certificate
·
GST Certificate, Excise duty registration (replaced by GST
regime)
·
License/registration certificate/membership
certificate/registered under Shops and Establishment Act, issued by authorized
Government Body,
·
Other relevant audited reports and banking instrument during
onboarding.
Further,
in case you register on behalf of a business entity, you represent, that
business entity and
(a)
you have the authority to bind the entity to terms and condition of use and/or
this Agreement:
(b)
the address you use when registering is the principal place of business of such
business entity.
(c)
you use the Platform for business purposes only
(d) all other information
submitted to Marketmines.com during the registration process is true, accurate,
current and complete
By becoming a Registered User,
you consent to the inclusion of your personal and non-personal data in our
on-line database and authorize Marketmines.com to share such information with
other user(s) Marketmines.com may refuse registration and deny the membership
and associated User ID and Password to any user for whatever reason, Marketmines.com
may suspend or terminate a registered membership at any time without any prior
notification in interest of Marketmines.com or general interest of its visitors
/other members without giving any reason thereof.
Despite Your organization's
contact number(s) are on Do Not Call Registry, you consent to be contacted by Marketmines.com
through phone calls: SMS notifications or any other means of communication, in
respect to the services provided by Marketmines.com.
5.3.
True
Registered Information: One must maintain and promptly
update the personal and non-personal data to keep it true, accurate, current
and complete. If you provide any information that is untrue, inaccurate, not
current or incomplete. Marketmines.com will on such grounds suspect that such
information is untrue, inaccurate, not current or incomplete, or riot in
accordance with the User Agreement, and Marketmines.com will have the right to
indefinitely suspend or terminate or block access of one’s membership with the
Platform and refuse to provide you with access to the Platform.
To register at Marketmines.com is free for
buyers. Marketmines.com does not charge any fee for browsing and buying on the
Platform unless displayed/ stated in the portal of Marketmines.com reserves the
right to modify its registration Approach from time to time. All mentioned
values should be cited in Indian Rupees, You Might be exclusively mindful for
compliance of all appropriate laws counting those in India for making any
payment to Marketmines.com
You understand and agree that
marketmines.com merely provide online marketplace services to its Registered
Users and persons browsing/visiting the Platform to sell and buy products &
solutions mentioned. The actual contract for sale is directly between the
seller and buyer. Marketmines.com provides the services of posting, listing
catalogues, pricing, shipping, etc. which is instructive/ informational and it
is dependent upon you to follow it or not.
Marketmines.com has no control
over (a) the existence, quality, safety or legality of items displayed, (b) the
accuracy of third-party content or listings including that of registered /
enrolled Sellers; (c) the capacity of sellers to sell items; (d) the capacity
of buyers to pay for items.
Marketmines.com does not, at
any point of time during any transaction between buyer and seller, take the
ownership of any of the goods offered by the seller. Nor does Marketmines.com,
at any point, assert any rights or claims over the goods offered by the seller
to the buyer.
In using the online market
place service, you explicitly concur, agree and acknowledge that -
Marketmines.com, through the Platform likewise makes accessible an assortment
of marked- branded products offered by sellers. Purchase of such products Will
be subject to the terms of offer for sale, and such other additional terms, if
any, as specified by the sellers.
Marketmines.com is a
facilitator and does not take any legal responsibility for the authenticity or
quality of such branded products and buyers are encouraged to exercise prudence
and diligence (including by viewing any available customer reviews of the
products or the sellers) before purchasing such products or availing such
services.Marketmines.com may offer delivery services through its
logistics/courier partners for some of the products on the Platform as per
portal's T&Cs, which may be changed by Marketmines.com without any notice
to you.
Marketmines.com never provides
warranty of any products/ services being offered on the Platform by various
Sellers. You understand that any issue or disputes regarding the warranty,
guarantee, quality and service will be addressed either by the seller and you
agree to handle such issues and disputes directly between you and the seller.
Generally warranty is provided by Original Equipment Manufacturer with their
norms when sale is directly by Minesource India Pvt. Ltd.
All the products are governed
by the terms of warranties provided by the respective Sellers & Original Equipment
Manufacturer with their norms if mentioned, However, in case any product is
covered under seller warranty, it shall be specifically mentioned under the
product details. You acknowledge that Marketmines.com gives no
warrantee/guarantee, either express or implied, 'regarding the product bought
by you or for the use or availability of online marketplace service. Buyers are
encouraged to exercise prudence and diligence (including by viewing any
available customer reviews of the products or sellers) before purchasing such
products or availing such services.
The value of products offered
on the Platform is MRP (Maximum Retail Price), sale price, discounted price as
offered by the sellers. Marketmines.com does not either directly or indirectly
influence the price of the products offered by the sellers. Marketmines.com is
not liable for any manufacturing defect, faulty product received, warranty
claims. After sales service for arty of the products purchased on the Platform.
Marketmines.com is not linked with any warranty, guarantee, post-sale claims,
genuineness of products or brand, as it is just a platform that facilitates
sales for its sellers. However Dead on Arrival cases will be managed by their
respective OEMs if applicable as per OEM norms.Marketmines.com will attempt
best endeavours to assist buyers try issue resolution including refund or
arranging replacement but it will not bear the risk from legal claims for any
misrepresentation or selling of wrong product.The Platform makes accessible to
general third party information such as, product catalogues. lists of
authorized dealers, technology and features, advertisements, images and
photographs of the products and other data from external sources hereinafter
"Third Party Content-) The provision of Third Party Content is for general
informational purposes only.
You acknowledge that the Third
Party Content provided to you is obtained from sources be to be reliable.
Marketmines.com does not provide any guarantee with respect to any of the Third
Party Content andMarketmines.com will not be held subject for any misfortune
endured by you dependent on your dependence on or utilization of such Third
Party content.
The right to cancel any order
for any reason is reserved with Marketmines.com / seller of the goods. Possible
reasons for cancellation include, but are not limited to the following-
1.
Potentially fraudulent order - Before
shipping the orders, a check is run to make sure such orders are legitimate. If
the check fails, your order may be cancelled
2.
Incorrect Pricing - Due
to the volatile market for collectible product, there may be major fluctuations
in price at times. Therefore, the seller reserves the right to remove any item
from any order and provide a full refund to the customer tor that item if
applicable.
3.
Non-Payment of Non-COD -orders
- If payment is not received within time after the order has
been placed. your order may gel cancelled without notice
4.
Non availability of the product
- If the order is not serviceable b the seller due to
non-availability of the product.
5.
Non-serviceable address - If
your pin code is not serviced by any of the courier partners.
6.
Long. Gestation time - If
the procurement is taking longer than 7 working days and you are not willing to
wait further.
Returns is a scheme provided by
sellers straightforwardly as far as the choice of trade, substitution as well
as the discount or returns is offered by the perticular dealer/seller to you.
All items recorded under a specific classification might not have a similar
returns approach. Kindly contact our office to talk about any return requests.
Content
on the Platform is displayed in the
existing circumstances received from the Sellers.
While Marketmines.com tries to offer reliable data, Marketmines.com cannot
promise that the catalogues will always be accurate and up-to-date, and you
agree that you will not hold our catalogue providers or us responsible for
inaccuracies in the catalogues. The catalogue may include copyrighted,
trademarked or other proprietary materials. You agree not to remove any
copyright, proprietary or identification markings in within the catalogues or
create any derivative works based on catalogue. Content.
Marketmines.com may send the
alerts to the mobile phone number/ email address provided by you at the time of
registering at the Platform or to any such number/e-mail address replaced and
it by you subsequently.
While availing any of the
payment method's available on the Platform, Marketmines.com will not be
responsible or assume any liability, whatsoever in respect of any loss or
damage arising directly or indirectly to You due to:
·
Lack of authorization for any transaction/s, or
·
Exceeding the preset limit mutually agreed by You and between
"Banks", or
·
Any payment issues arising out of the transaction, or
·
Decline of transaction for any other reasons
Before shipping / delivering
your order to you, Seller may request you to provide supporting documents
(including but not limited to Govt. issued ID and address proof) to establish
the ownership of the payment instrument used by you for your purchase. This is
done in the interest of providing a safe online shopping environment to Our
Users.
Transactions, Transaction Price
and all commercial terms such as Delivery, Dispatch of products are as per
principal to principal bipartite contractual obligations between Buyer and
Seller and payment facility is merely used by the Buyer and Seller to
facilitate the completion of the Transaction Use of the payment facility shall
not render Marketmines.com liable or responsible for the non-delivery,
non-receipt, non-payment, damage, breach of representations and warranties
non-provision of after sales or warranty services or fraud as regards the
products listed on Platform.
You have specifically
authorized Marketmines.com or its service providers to collect, process,
facilitate and remit payments and I or the Transaction Price electronically or
through Cash on Delivery to and from other Users in respect of transactions through
Payment Facility. Your relationship with Marketmines.com is on a principal to
principal basis and by accepting these Terms of Use you agree that Marketmines.com
is an independent contractor for all purposes, and does not have control of or
liability for the products that are listed on Platform that are paid for by
using the Payment Facility. Marketmines.com does not guarantee the identity of
any User nor does it ensure that a Buyer or a Seller will complete a
transaction.
You understand, accept and
agree that the payment facility provided by Marketmines.com is neither a
banking nor financial service but is merely a facilitator providing an
electronic, automated online electronic payments, receiving payment through
Cash on Delivery, collection and remittance facility for the transactions on
the Platform using the existing' authorized banking infrastructure and Credit
Card payment gateway networks, Further, by providing Payment Facility, Marketmines.com
is neither acting a trustees nor acting in a fiduciary capacity with respect to
the Transaction or the Transaction Price
Our
Platform presently does not entertain orders requiring international shipping.
if you are an international customer please email us your requirement at
support@marketmines.com we shall coordinate with the requisite sellers to
determine if the same can be fulfilled or not.
Our business hours: Our hours
are 9AM to 6PM Monday to Saturday at +91 9330188192 (Helpline Number)
If material is in stock of or
is readily available with the respective seller, then the material will get
dispatched within in 3-5 business days on receipt of the complete payment for
the order placed. For Special orders or out of stock items, the delivery time
shall be around 3 weeks or depending upon the situation. However in such cases
products are subject to availability and the same will be communicated via
Email time to time. If the seller is not able to fulfil your order, we will
refund your entire amount collected on behalf of the seller within 15 business
days. If order delivery time exceeds the above-committed timelines, we will
contact you to determine if you want to execute the order with the new delivery
time, if you do not wish to execute the order at that time entire amount shall
be refunded if collected from the buyer / account holder.
Click
on My Profile Symbol at the top right of the web site to view information about
your order history and personal information submitted. From there you can
access your PI, Invoices, delivery information, and other relevant information.
For any enquiry - E-mail or
Call us. All our numbers are listed in our Contact us section